Operations Manager

Rachel joins TOI as the Operations Manager for the newly created Pod#1 (Downey, Lynwood, and Whittier sites). In this important role, Rachel will be partnered with Dr. Merrill Shum to lead this Pod. Rachel joins us from Strive Health where she was working as a Practice Management Consultant. Prior to that she worked at CareMore Health Plan where she was a Director of Clinical Operations of the East Coast Region. In her role with CareMore she promoted the Organizational Structure for the Medical Offices and maintained the highest level of performance of herself and her staff to advocate and ease the Healthcare process for patients with Chronic Diseases. Rachel has a wealth of experience working in the Healthcare industry for 30 years.

11480 Brookshire Ave #309
United States