Tom Shanahan joined The Oncology Institute of Hope and Innovation (TOI) in November 2020 as our Senior Director of Operations for the Florida market. In this role, Tom will oversee all medical group operations for the state and help grow TOI’s clinic footprint in this important new market. Tom joins TOI from Chen Medical, a multi-state medical group, where he was the Managing Director of New Market Operations. While he was with Chen Medical, Tom helped scale operations across several states while ensuring consistent training and onboarding of new teammates to deliver an outstanding patient experience. Prior to Chen Medical, Tom was an executive at Marriott and Starwood for over 30 years. Tom lives in Tampa, Florida, with his wife of 34 years and enjoys spending time with his three daughters and three granddaughters.