Before joining TOI, Melissa spent the last four years as the Divisional Vice President of Network Innovation and Strategy at Blue Cross Blue Shield of Texas. She has over twenty years of experience in healthcare. She has experience in Network Innovation, Managed Care Contracting, Value-Based Contracting, Provider Relations and Client/Account Management. Melissa has led successful enterprise-wide teams through complex implementations of network builds, the creation of Value-Based Care programs, and extensive client implementations.Melissa also served as the Senior Director of Employer Solutions, National Network Strategy, and Innovation for UnitedHealthcare. She began her career at Horizon Blue Cross Blue Shield of NJ.