Emergencies
Emergencies & Phone Calls
If you have an emergency, call 911. Please do not call our office until you have made arrangements to get to the hospital.
Our staff returns calls during business hours as time permits. Be sure to tell the receptionist if your call is urgent. Test results, prescription refills and other routine calls will be handled after urgent patient needs are met. Please keep in mind that our doctors and staff have demanding schedules, and it may be late afternoon or the following day before they can return non-emergency calls.
If you need to speak with us, we certainly want to hear from you. Please consult these guides to help you decide when to call:
Call day or night if you have any of the following:
- Fever of 100.5 degrees F or higher.
- Uncontrollable nausea or diarrhea.
- No relief from pain medication.
- Chest pains or shortness of breath.
- Severe shaking or chills.
- Bleeding from the nose or gums.
- Blood in the urine.
- Black, tarry bowel movement.
- Severe diarrhea.
- Constipation with intense abdominal cramping.
- Changes in vision or hearing.
- Increased bruising or red or purple pinpoints anywhere on the body.
Call during normal office hours if you:
- Have questions about your medication, treatment or side effects.
- Would like to change medications.
- Are experiencing nutrition problems.
- Need a prescription refilled.
- Need lab tests or scans.*
- Have heard about a new treatment.
- Notice new numbness or tingling in your fingers or toes.
*Please note that results usually take:
- Scans: 48-72 hours
- Tumor Markers: 72 hours
- Bone Marrow: 7-10 days
- Pathology Reports: 3-5 days
Office Hours
Please contact one of our offices to schedule an appointment.
The Oncology Institute Anaheim
closed now
The Oncology Institute Burbank
closed now
The Oncology Institute Corona
closed now
The Oncology Institute Downey
closed now
The Oncology Institute East Tucson
closed now
The Oncology Institute Glendale
closed now
The Oncology Institute Hemet
closed now
The Oncology Institute Henderson
closed now
The Oncology Institute Las Vegas
closed now
The Oncology Institute Long Beach
closed now
The Oncology Institute Los Alamitos
closed now
The Oncology Institute Lynwood
closed now
The Oncology Institute Marana
closed now
The Oncology Institute Mission Hills
closed now
The Oncology Institute Montebello
closed now
The Oncology Institute Murrieta
closed now
The Oncology Institute Northridge
closed now
The Oncology Institute Oro Valley
closed now
The Oncology Institute Pasadena
closed now
The Oncology Institute Riverside 1
closed now
The Oncology Institute Riverside 2
closed now
The Oncology Institute San Gabriel
closed now
The Oncology Institute Santa Ana
closed now
The Oncology Institute Simi Valley
closed now
The Oncology Institute Spring Valley
closed now
The Oncology Institute Temecula
closed now
The Oncology Institute Thousand Oaks
closed now
The Oncology Institute Upland
closed now
The Oncology Institute Valencia
closed now
The Oncology Institute West Covina
closed now
The Oncology Institute West Hills
closed now
The Oncology Institute West Tucson
closed now
The Oncology Institute Whittier
closed now
TOI Transplant Center
closed now